Summary

Regional university system with 4 campuses across the Pacific Northwest. Looking to centralize student services workflow across campuses, currently running fragmented tools per campus. Budget-conscious but moving quickly on a modernization mandate from their board.

Key Contacts

• Michael Torres — VP Student Services, project sponsor. Needs a unified view of student support requests across all campuses.
• Amy Lin — Director of IT. Technical decision-maker. Prefers cloud-native, API-first platforms.
• Robert Okafor — Budget Director. Will need clear ROI case tied to staff efficiency gains.

Notes

• Smaller deal but could become a reference account for the education vertical.
• Very fast evaluation cycle — decision expected within 6 weeks of first demo.
• No serious competition identified yet; they found us through the blog.