Summary

Expand deployment from 3 facilities to all 11 facilities plus add administrative workflow module. Proposal submitted March 5; awaiting feedback from VP Engineering review.

Current State

• Proposal sent to Priya Nair's team on March 5.
• Technical validation completed — no blockers identified.
• Pricing approved internally at $680K ARR (up from $340K current).
• Executive sponsor (Dr. Whitfield) verbally supportive but hasn't formally signed off.

Next Steps

• Follow up with Priya Nair for technical review feedback by April 1.
• Schedule executive briefing with Dr. Whitfield to confirm expansion scope.
• Prepare competitive positioning doc vs ServiceNow for procurement discussions.

Activities

• 2026-03-12: Email follow-up to Priya re: proposal review timeline.
• 2026-03-05: Proposal submitted — 11-facility rollout + admin workflows.
• 2026-02-28: Technical validation workshop with Priya's platform team (4 hours).
• 2026-02-15: Expansion scoping call with Dr. Whitfield and Priya.

Risks / Blockers

• ServiceNow has an existing ITSM footprint — procurement may push for consolidation under one vendor.
• Budget approval requires VP Engineering + CTO sign-off. CTO is supportive but VP needs more ROI evidence from Phase 1.